Installation Technician

INSTALLATION TECHNICIAN

Job Purpose

The Installation Technician is responsible for the successful installation of equipment in a efficient and consistent manner, while working with a team to achieve a common goal of timely project completion.

KHI is dedicated to satisfying the objectives of the client and KHI together. All efforts are made to keep the focus on accomplishing tasks while developing personal friendly and polite relationships with clients.

Client goal:  Complete the job on time, with quality work, and under budget
KHI goals:   Complete the job in a safe manner
Complete the job with no / minimal re-work

Key Attributes of a KHI Employee

1. Can be trusted to work without supervision.
2. Ability to work with clients and develop friendly relationships.
   1. Treat fellow workers, facility workers, and patients with respect.
3. Sufficient Attention-to-detail to make our products/services better than our competition.
4. Dedicated to doing things right (for long term) the first time rather than hoping the client doesn’t find out about mistakes.
5. Understand ethical behavior and business practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
6. Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.
7. Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.

Technical Expertise

• Install operating room lights, equipment booms, cabinetry, among other structures.
• Pull, install, cable (CAT 5/6), medical gas lines, and other cabling
• Provide reports for clients, validating test results and work performed
• Learn client specific systems, enabling client growth and full integration
• Install and mount video monitors.
• Proficient in cable management.
• Basic general contracting skills.

Knowledge, and abilities

• Ability to travel overnight 80% or more of the time.
• Knowledge of, electrical, and low voltage systems.
• Ability to read plans and follow the scope of work, installing all equipment to specifications.
• Ability to assess changes in the scope of work and appropriately request a change order.
• Need to be able to use a level, wrench, reciprocating saw, portable hand saw, or hammer drill to install equipment.
• Installation Technicians work a standard work week but may be required to work evenings and weekends to meet project milestones. (Nationwide)
• Ability to work in a crouched or kneeling position and in confined spaces.
• Preferred certifications, such as OSHA 10.
• Ability to lift 70 pounds.

Productivity

• Stays on task throughout the day without supervision
• Moves onto subsequent tasks with good communication and little/no supervision

Communication

• Listens well and adheres to PM direction
• Speaks up to ensure proper understanding
• Strong verbal and written communication skills, with the ability to communicate with clients and situations in a professional, proactive and productive manner.
• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.

Problem Solving

• Able to prioritize while solving problems:
  • Client & KHI goals
  • Trust, work with clients, Attention to detail, doing things correctly.
  • Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

Interpersonal Relations

• Able to work with KHI PM’s and leadership professionally
• Able to work with clients in professional and friendly manner
• Able to relate to facility workers and patients with respect

Organizational Skills

1. Organize their personal habits to be ready to work on-time, every time.

• Handle their personal issues to not interfere with normal working hours
• Be prepared prior to work to complete jobs with no rework and minimal non-productive time.
• Complete jobs in proper sequence

Safety

• Adheres to OSHA and KHI standards without fail
• Willing to help others adhere to OSHA and KHI standards
• Stops jobs before they become unsafe rather than waiting until the last second.

Compensation

• Hourly wage of $18 – $27 per hour based on experience.
• Benefits include Medical and 401K retirement plan.